The business' customer focus – based around the concept of educate, innovate and inspire – adds value to clients’ operations through providing weekly productivity tips and educating the IT community around common challenges and solutions.
Our values and commitment to our mission and clients have allowed us to gain a continuously expanding portfolio of clients, ranging from small start-ups to large multinationals across the UK.
BUILDING RELATIONSHIPS WITH CLIENTS, BASED ON TRUST AND CONFIDENCE.
BEING HELPFUL AND PROACTIVE WHEREVER POSSIBLE.
WORKING WITH INTEGRITY AND WITH AN OPEN AND HONEST APPROACH.
ORGANISED AND COMMITTED TO DELIVERING FOR CLIENTS EVERY TIME.
SMS Oilfield needed better connectivity, flexible and scalable communication channels, Robust security and yet having a single point of contact for these services.More
SENGS Backup & Disaster Recovery
In a company that expands quickly, IT needs to quickly adapt to the new extra demands. Server storage needed to be expanded, proper backup needed to be implemented and a disaster recovery solution needed to be implemented.More
The TechForce was established in January 2017, less than a year after Jai won the Entrepreneurial Supporter of the Year honour at the 2016 Elevator Awards in recognition of his dedication to helping other companies and inspiring the next generation of entrepreneurs. In June 2018, Jai was shortlisted for the Emerging Entrepreneur of the Year category at the Elevator Awards.
WHY DID I START TECHFORCE?
I had been an IT Manager for the best part of 7 years. During that time, I dealt with lots of suppliers. Almost every supplier/vendor I had a meeting with made the promises which later found out they can't keep. The companies with more than 20 years experience were not able to deliver a customer experience they said they would. I can remember only a handful of companies delivered an exceptional service and as a result these companies are doing really well. There was only one reason for this, the culture.
Most IT Manager's job is already chaos and on top of that, dealing with these false promises is not what we need. That's exactly why I started TechForce. I wanted to build a company that helps IT professionals make an informed decision. I wanted to build a company that clients love to work with and the employees love to work at. We educate, innovate and inspire IT professionals. As Jeff Bezos, Founder of Amazon said, 'We don't make money by selling products. We make money by helping people to make the right decision'. We do whatever it takes to deliver an exceptional customer experience. As a result we secured 52 clients in just 20 months with 100% retention rate. My attitude towards the customer service is inspired by a book called 'Delivering Happiness' by Tony Hsieh.
The TechForce Team
- NICOLE BLYTHMARKETING MANAGER
With a MSc in International Marketing Management and tons of experience from starting up and running her own tech start up, Nicole has a passion for helping businesses with ambition to grow. This makes her a great fit for The TechForce! She loves baking and will bring in cakes into the office when we are lucky.
- MIKE SCOTTSENIOR SYSTEMS ENGINEER
With over 20 years’ experience in Information Technology Mike has amassed a strong technical skillset covering most business applications used throughout various business industries. Through this experience Mike's career has evolved from a reactive IT support engineer to a proactive solution provider focused on implementing services and solutions that offer outstanding value to our clients, this approach is focused on delivering solutions that maximise customer productivity, improves security and minimises issues and system downtime. In his spare time Mike when he's not engrossed in technology he spends a great deal of his personal time with his family and working on the garden.
- RYAN CRAIGTRAINEE SUPPORT ENGINEER
Ryan has always wanted to work in IT. After finishing school he studied HND in Interactive Media. Ryan tried working in retail for four years in the technology field, but still felt something was missing and wanted to pursue a career he would enjoy. He found his ideal position in November 2018 as a Trainee IT Engineer at The Tech Force. "I am so lucky to be given this opportunity and am truly grateful." In his spare time Ryan can be found immersed in video games or binge watching Big Bang Theory.
Help me find something.
Cant find what you're looking for? Simply type a query into the search bar and click go.